Services
Accidents happen, but in this industry, they could have impactful consequences. Based in Kyoto, Japan. KIKUSUI strives to provide the highest quality customer service to our customers. Together, with our subsidiary companies in Italy and the USA and our network of agents across the world, we can ensure quality service worldwide.
KIKUSUI ‘S aim is to satisfy our customer’s demands for prompt and reliable service. Whether it’s a routine service like Calibration or Machine checkup or a lengthy project such as rebuilding equipment, our goal is to ensure the safety and satisfaction of anyone handling a KIKUSUI.
Our commitment to all customers is
RELIABILITY. DEPENDABILITY. DURABILITY.
Customer Service
Arguably our strongest resource, the customer service we provide is second to none. Our experienced service technicians provide 24/7 telephone/video troubleshooting. KIKUSUI has earned a reputation for getting customers out of emergency situations.
Service Inquiry
We at KIKUSUI take pride in our service availability and reaction time to any Service inquires. Your inquiry will be sent directly to an experienced KIKUSUI representative who will be responsible for the planning and scheduling your inquiry. We are proud to offer our customers a variety of different services.
Part Replacement
Any KIKUSUI customer will benefit from the vast inventory of spare parts we keep in stock. Made in Japan and engineered with the highest quality standards, using Genuine Spare Parts from KIKUSUI will provide you with peace of mind. Genuine KIKUSUI Parts will guarantee that your machine is running at its peak optimal performance for the long term.